Bookamove’s role is limited to providing an electronic platform on which member Movers and users come together. Bookamove’s role in move-booking is limited to communicating users’ requests for reservations to Movers. No brokerage relationship or any agency or fiduciary relationship is intended to be or will be deemed to have been created between Bookamove and any member Movers or users. Bookamove is not a broker of household goods. Bookamove does not arrange (or offer to arrange) the transportation of household goods.
Bookamove and our Member Movers want to be businesses where everyone acts with integrity — where we’re honest and respectful. When it comes to how we treat one another, it’s critical that we’re all on the same page. To help with this, we’ve outlined some best practices in our Standards of Care
Bookamove and the Movers who partner with us respect and embrace each other’s
differences. We strive for a culture of inclusiveness and recruit individuals from diverse populations in our hiring processes.
Bookamove and Movers work to be open-minded, respectful, and friendly. We are committed to looking out for each other. Harassment, discrimination, and bullying don’t align with who we are.
Bookamove and member Movers work to establish and maintain a positive track record with you, our Customers. Our Site Customer reviews, and reviews from other reputable consumer-focused businesses like the BBB are some of the ways you can confirm that your move through us and with our member Movers deserves your trust.
Bookamove and Movers know that in this day and age, your data and privacy need to be thoroughly protected. We attentively and carefully safeguard any data collected against mishandling and fraud, collect personal information only as needed, and respect your preferences regarding the use of your information.
We want to earn and keep your trust which involves honest communication and avoiding misrepresentation, omissions, or obscuring relevant facts. We work to clearly disclose all policies, guarantees, and procedures that bear on your decision to work with Bookamove and our Member Movers.
Bookamove and our Member Movers approach business with integrity. Acting with integrity guides us away from being involved in questionable activities or in any event that would lessen your trust in us.
Bookamove and our Member Movers comply with national, provincial, and local laws and regulations in addition to continuously applying ethical practices within our businesses.
Welcome to the Bookamove.com site (the “Site”), the mobile platform service (the “Service”), or collectively, these (“Services”). We are pleased to offer you access to and use of our Services conditioned on your acceptance without modification of the following Terms of Service and additional terms incorporated by reference (collectively, these “Terms”). These Services are provided solely to assist customers in gathering moving information and transacting business with participating transportation service providers (the “Movers”), and for no other purposes. The terms "we," "us," "our" and "Bookamove" refer to Bookamove and its affiliates. The terms “user,” "you," and “your'' refers to the customer using the Services.
Please read the following terms of service carefully, as they constitute a binding legal agreement between you and Bookamove. By registering for, accessing, and/or otherwise using the site in any manner, you acknowledge that you have read, understood, and agree to be bound by the following terms, including the guidelines (as defined below). Any future modifications and all policies and guidelines of the site are incorporated by reference. If you do not agree to these terms, please do not use the services. We reserve the right, at our sole discretion and at any time, to change or modify these terms without prior notice, and your continued access or use of this site signifies your acceptance of the updated or modified terms. These terms may not be modified, amended, and/or changed by you in any manner.
Subject to your compliance with these Terms, we grant you permission to access and use the Services. Bookamove offers you a neutral platform where you can find Movers for your moving needs. Bookamove does not itself provide transportation or assume carrier, valuation, or insurance obligations. Based on the specifications that you enter into our system, such as inventory and services requested, our proprietary technology will generate and provide you with quotes from participating Movers, allowing you to choose the provider that best suits your needs.
Once you choose a Mover, Bookamove has no involvement or control over the actual transaction. You will enter into separate agreement(s) with the Mover of your choice regarding the actual move; such agreements may include, but are not limited to, a Written Estimate, Order for Service, and Bill of Lading. Although Bookamove will require all Movers to agree to provide the requested services at the estimated price generated through the Services, and will contractually restrict Movers from changing the estimated price generated through the site,
Bookamove cannot and will not have any control over the Movers' adherence to these or any other terms of service; therefore, in addition to the other disclaimers described, Bookamove makes no representations or warranties that the price will be honored or unaltered by Movers.
Disagreements you may have with a participating Mover over a transaction initiated through or related to the Services will remain solely between you and the Mover. Bookamove will have no liability to you or to the participating Mover for a failed or unsatisfactory transaction.
Rewards are based upon a percentage of “Move Cost”. This value can be calculated on the Bookamove Contract in the Money section. Move Cost is the total of hourly, weight, volume of fixed price charges. It does not include other costs and surcharges.
Rewards
Customer Referral Rewards - Reward for referring a customer to Bookamove is 10% of Move Cost.
Your use of these Services is subject to the Bookamove Privacy Policy (“Privacy Policy”), which is incorporated into these Terms, and subject to change without notice.
The Site may provide you with the opportunity to submit reviews. You give Bookamove the right to publish your Reviews. You agree that Bookamove is free to use your name, persona and likeness and any ideas in any User Content you send to the Site or Bookamove for its purposes. Users may only submit reviews of Movers once they have paid for a completed move. Bookamove may contact Users that have written reviews in order to confirm that review authors are not affiliated with the Movers that are the subjects of their reviews. This practice helps protect the authenticity of Bookamove “Verified Reviews.”
To the fullest extent permissible pursuant to applicable law, Bookamove provides its services on an “as-is'' basis and makes no warranty, express, implied, statutory, or otherwise, with respect to the services, and expressly disclaims any warranties of noninfringement, merchantability, fitness for any particular purpose, results, or title, and any warranties implied by a course of dealing or performance. Bookamove does not warrant the data, content, features, or information, including shipment quotes, provided through the relevant services to be uninterrupted, accurate, or free of errors, viruses, or other harmful components. You are solely responsible for any damage to your equipment, loss of data, or other harm that results from your use of the relevant services. The Services contain information provided by transportation service providers. Bookamove does not monitor, moderate, edit, confirm, vet, verify, or otherwise ensure that such information is complete, accurate, up to date, or otherwise safe to use or rely on. Bookamove does not have any control over such information and bears no responsibility for it or its use. The actual shipment transaction is subject to terms between you and the Mover only and Bookamove assumes no responsibility over quality, safety, and legality of the transaction between you and the Mover. Bookamove makes no warranties and provides no assurances to you under these terms regarding the completion of a delivery and your satisfaction with the Movers’ performance.
Bookamove won’t be held liable for any delays or failure in performance of any part of the Services or from any cause beyond our control. This includes, but is not limited to, changes to law or regulations, embargoes, fires, earthquakes, floods, strikes, power blackouts, internet outages, network outages, host downtime, unusually severe weather conditions, and acts of hackers or third-party internet service providers.
Bookamove has no control over the accuracy of the information provided by the Movers to the Services (including that which is the basis of the quotes we generate), quality of the Mover performance, or ability of a Mover to provide the services. Bookamove will not be liable for any failed, incomplete, or unsatisfactory transaction or any other failure, technical or otherwise, of a transaction to occur as expected, including, but not limited to, any Movers’ refusal to honor a published price or their modification. In no event will Bookamove be liable under these terms for any consequential, special, indirect or other damages, or lost profits, whether based in contract, tort or otherwise, even if Bookamove has been advised of the possibility of such damages. These limitations will apply to the maximum extent permitted by applicable law, regardless of whether Bookamove Movers have been advised of the possibility of such damages and regardless of whether any remedy fails of its essential purpose. You expressly agree that if Bookamove is found liable to you notwithstanding the foregoing limitations, Bookamove’s maximum aggregate liability to you hereunder, whether arising from breach of warranty, breach of contract, negligence, strict liability in tort, or any other legal theory, will not exceed the fees or charges assessed by, paid to, and retained by Bookamove by you in connection with the request pursuant to which the liability arose. Bookamove does not validate Movers’ claims and disclaims any liability to you due to the Movers’ representations.
You agree to indemnify, defend, and hold Bookamove harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Service, your violation of these Terms or any law, or any breach of the representations, warranties, and covenants made by you in these Terms. Bookamove reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Bookamove, and you agree to cooperate with Bookamove’s defense of these claims. Bookamove will use reasonable efforts to notify you of any claim, action, or proceeding after becoming aware of it. To the extent permitted under applicable law, you release Bookamove from any and all claims or liability related to any product, service, deal, or any action or inaction by a mover, including a mover’s failure to comply with applicable law and/or failure to abide by or honor the terms of any transaction, and any conduct or speech, whether online or offline, of any other user of the service.
The Services are protected by copyright, trademark, and other laws of both Canada and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bookamove.
You may access your Bookamove account data via an API (Application Program Interface) and the Services may include access to third-party software for which additional terms may apply (“Third Party Software”). Any use of the API and Third Party Software, including use of the API through a third-party product that accesses Bookamove, is bound by the terms of this Agreement, including the following specific terms: You understand and agree that Bookamove will not be liable for any damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Bookamove has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API or Third Party Software. You can not permit any third party to: modify or create any derivative work of any part of the API or Third Party Software; process or allow processing of the data of any other party unless in connection with your authorized use of the API or Third Party Software; or market, sell, license, sublicense, distribute, publish, display, reproduce, rent, lease, loan, assign or otherwise transfer to a third party the API, Third Party Software or any copy, in whole or in part. You acknowledge and agree that you have no rights to any source code for the API or Third Party Software. You acknowledge and agree that, except to the extent permitted by law, you will not cause or permit the disassembly, decompilation or reverse engineering of the API or Third Party Software or otherwise attempt to gain access to the source code to the API or Third Party Software (or the underlying ideas, algorithms, structure or organization of the object code in the API or Third Party Software). Abuse or excessively frequent requests to Bookamove via the API may result in the temporary or permanent suspension of your account’s access to the API. Bookamove, in its sole discretion, will determine abuse or excessive usage of the API. Bookamove will make a reasonable attempt via email to warn the account owner prior to suspension but will not be required to do so. Bookamove reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API or Third Party Software with or without notice. Bookamove reserves the right at any time to modify or discontinue, temporarily or permanently, any API integration with or without notice.
Bookamove will use commercially reasonable efforts to make Services available 24 hours a day, provide advanced warning to Users for planned downtime, maintain appropriate safeguards to protect any data entered by Users into the Services, and comply with applicable laws and regulations with respect to the Services.
The Services are not intended for or available to persons under the age of 18 or to any users suspended or removed from the Services. By using the Services, you represent that you are at least 18 years of age and have not been previously suspended or removed from the Services. If you are under 18 years of age but have improperly accessed the Services by providing false information to us, not only are you an unauthorized user using the Services in violation of these terms of Services, but you may also be putting yourself and others in danger.
These Terms will remain effective until terminated. Bookamove may terminate or suspend your account and use of and access to the Services at its sole discretion, with or without cause, without notice or liability to you. You may terminate your use of the Services at any time by stopping all use of the Services. In the event of termination, the rest of the Terms still apply.
This is the entire agreement between you and Bookamove and can’t be modified except by Bookamove. The Terms cannot be transferred or assigned by you, but may be assigned by Bookamove. Failure by Bookamove to apply the provisions of these Terms will not affect Bookamove’s right at a later time to enforce the Terms.
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June 25, 2020
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Gentil M
June 25, 2020
Vancouver to Kelowna
$2080.46
Great value for $. Courteous , efficient and hard working staff.
Nathan D
June 24, 2020
Vancouver to Port Coquitlam
$782.44
Below average rating
Mellodi H
June 20, 2020
Edmonton to Edmonton
$450.0
Over charged, was not given proper explanation of charges and discounts when quoted. Movers were late due to them putting the incorrect address into gps and still charged us for that time.
Tannis M
June 17, 2020
St. Albert to Edmonton
$628.43
Above average rating
Morgan B
June 16, 2020
Vancouver to Coquitlam
$1476.48
Above average rating
William S
June 16, 2020
Edmonton to Edmonton
$365.63
Above average rating
Desiree B
June 15, 2020
Sherwood Park to EDMONTON
$732.64
Above average rating
Glenn M
June 15, 2020
Vancouver to Vancouver
$488.78
Above average rating
123Ian M
June 12, 2020
$6300.0
Above average rating
Darwin C
June 11, 2020
North Vancouver
$279.3
They helped us move an entire office into a new space. Staff is very professional, kind and on time. Good communication and efficiency overall. Thanks again!
Susan C
June 10, 2020
Edmonton to Edmonton
$500.0
Really good experience. Would recommend
Evelyn S
June 10, 2020
Edmonton to Edmonton
$726.65
120 stars for this company
Gayle Y
June 04, 2020
Spruce Grove to Spruce Grove
$451.73
Above average rating
Terry D
June 03, 2020
Kelowna to Kelowna
$387.45
Above average rating
drivertest
June 03, 2020
$
Below average rating
Zoe A
June 03, 2020
Vancouver to Vancouver
$478.28
Good workers and efficient Entire procedure very organized and no stress
jacqueline R
June 02, 2020
Vancouver to Vancouver
$698.25
Above average rating
Nav K
June 01, 2020
Surrey to Vancouver
$406.38
Above average rating
Karin M
May 30, 2020
Edmonton to Edmonton
$637.66
Punctual, friendly, and efficient movers. Great service and very easy to deal with. Would recommend! The only concern was an unnecessarily high charge for packing supplies, so I would recommend getting your own before the move.
Shelby F
May 29, 2020
Vancouver to Pitt Meadows
$1161.91
Below average rating
Devon G
May 29, 2020
Coquitlam to Burnaby
$474.11
Below average rating
Cory L
May 29, 2020
Spruce Grove to Spruce Grove
$864.36
Above average rating
Miriam P
May 28, 2020
White Rock to South Surrey
$2026.5
Below average rating
Mimal Y
May 28, 2020
Edmonton to Edmonton
$764.66
Below average rating
Athana M
May 28, 2020
Edmonton to Edmonton
$1578.94
On time, on budget and attentive.
Joan D
May 28, 2020
Edmonton to Edmonton
$584.75
The guys showed up early which was nice. Will recommend the company to family and friends. Awesome experience
Betty O
May 28, 2020
Spruce Grove to Spruce Grove
$645.7
Above average rating
Kristin O
May 27, 2020
Vancouver to Vancouver
$225.25
Above average rating
Patricia E
May 27, 2020
Vancouver to Vancouver
$670.43
Above average rating
DARRYL D
May 27, 2020
Edmonton to Edmonton
$896.09
Highly recommend this moving company
Rashan D
May 27, 2020
Maple Ridge to Langley
$577.5
Above average rating
Sheryl A
May 26, 2020
Edmonton to Edmonton
$467.78
Managed our small move well once the movers arrived. Polite and friendly service.
Dennis T
May 25, 2020
Maple Ridge to Maple Ridge
$590.1
The two workers who did the move were excellent. The big reason why it was easy to give high marks to the survey questions. Important; make sure you read contract so you know what service you are getting and the costs. Then there will be no surprises.
Doug P
May 25, 2020
Edmonton to Edmonton
$322.88
The move was a relocation of very high value audiophile speakers. The move was ontime, undertaken with great care and the movers were both very profesional. Highly recommended.
Nicole C
May 25, 2020
Edmonton to Edmonton
$1090.81
Above average rating
Glenda C
May 19, 2020
Vancouver to Vancouver
$246.01
Above average rating
Sergey I
May 16, 2020
Edmonton to Edmonton
$270.9
Above average rating
Anne D
May 16, 2020
Edmonton
$304.78
Above average rating
Alvin M
May 15, 2020
Edmonton to Edmonton
$338.63
Awesome movers. Highly recommended
Hailey F
May 15, 2020
Edmonton to Edmonton
$652.47
Above average rating
James T
May 14, 2020
Edmonton to Edmonton
$356.71
Fast, helpful, efficient, and friendly. Great positive attitudes and fun dispositions.
Tim L
May 14, 2020
Edmonton to Edmonton
$502.74
Excellent service. On time , friendly and efficient.
Morag G
May 14, 2020
Calgary to Calgary
$438.32
Above average rating
Liana F
May 12, 2020
Vancouver to Burnaby
$425.0
Kind and professional. Totally respectful. I will call them again next time.
Brenda K
May 11, 2020
Calgary to Calgary
$643.39
Great guys. Showed up on time, and worked continuously until the job was done. A couple dings to our dressers, but other than that everything arrived unharmed. Support local business and give these guys a try.
Chris D
May 07, 2020
edmonton to edmonton
$258.3
Below average rating
Kim P
May 07, 2020
Edmonton to Edmonton
$729.75
Below average rating
Eva G
May 04, 2020
Calgary to Calgary
$733.16
Thank you, Ruslan and your partner for moving my place with ease. You were very diligent, careful, fast and well equipped. Ruslan exactly what he was doing and was very patient and kind.
Eric H
May 04, 2020
Nanaimo to Nanaimo
$474.08
Above average rating
Jade L
May 04, 2020
Vancouver to Vancouver
$227.82
Above average rating
Tess C
May 02, 2020
Calgary to Calgary
$384.04
Above average rating
Robert R
May 02, 2020
$497.7
Above average rating
Colleen O
May 01, 2020
Vancouver to Vancouver
$972.3
Above average rating
victor k
May 01, 2020
Vancouver to Vancouver
$1164.32
Excellent moving company. Movers were very accommodating and answered all my questions.
Rheanna B
May 01, 2020
Coquitlam
$875.54
Above average rating
Edward D
April 30, 2020
Vancouver to Vancouver
$644.96
Above average rating
Dallas M
April 30, 2020
Airdrie to Airdrie
$694.84
Above average rating
Dawn A
April 30, 2020
St Albert to St Albert
$741.38
Roger & Roberto were careful, efficient & friendly. Highly recommend them!!
Nicole C
April 30, 2020
Chestermere
$1623.3
Above average rating
Tien N
April 30, 2020
$207.9
Would recommend using. They arrive even on moment notice.
Margaret F
April 29, 2020
Calgary to Calgary
$428.4
Really professional and did a great job. I would have liked to know the 3 hour minimum though.
Irwin B
April 29, 2020
Vancouver to North Vancouver
$815.0
Above average rating
Akio T
April 29, 2020
Vancouver to Vancouver
$1323.0
Amazing movers! Would use them again in a heart beat!!
James P
April 29, 2020
Port Moody to Vancouver
$837.9
Above average rating
Ivan R
April 27, 2020
White Rock to White Rock
$474.08
really good work, on time despite other parties who rescheduled and were then somewhat behind we were under duress due to other's schedule and the lads stepped up and kept very close to deadline
reviewtest
April 27, 2020
$
Below average rating
Cheryl C
April 27, 2020
Edmonton
$998.55
The movers were friendly and did the best they could under the circumstances of slow elevators
Cleo A
April 27, 2020
Edmonton to Edmonton
$972.81
Above average rating
reviewfixes
April 27, 2020
$
Above average rating
Megan F
April 27, 2020
Vancouver to Burnaby
$1024.8
Above average rating
Evelyn D
April 26, 2020
Edmonton to Edmonton
$1282.84
Above average rating
Carrie S
April 25, 2020
Spruce Grove to Edmonton
$1621.45
Transport Guy did a really great job and have been referred to family who will be moving in next 6 mths.
Brandon C
April 24, 2020
Coquitlam to Coquitlam
$617.11
Above average rating
Lola O
April 24, 2020
Edmonton to Edmonton
$199.5
Above average rating
Dave M
April 24, 2020
Burnaby
$275.1
Above average rating
Angela M
April 23, 2020
Bragg Creek
$1862.32
Above average rating
Nadine L
April 23, 2020
Abbotsford to Abbotsford
$895.65
Above average rating
Travis O
April 23, 2020
St Albert to St Albert
$1488.75
Great experience with these guys. Extremely friendly and professional. Will be using them in the future when opportunities present themselves.
Darcy S
April 22, 2020
Edmonton
$310.8
Good, professional staff that were careful with the move and got the job done quick. No issues. Price was fairly reasonable. thank you.
Judith S
April 21, 2020
Vancouver
$842.63
Good experience! Reasonable price, efficient and friendly!
Ken P
April 21, 2020
Burnaby to Vancouver
$279.3
Above average rating
Candace C
April 18, 2020
Vancouver to West Kelowna
$2216.81
This is the second move OO Movers have done for me and I have been very happy with the service . I would highly recommend to anyone looking to move!
reviewtest
April 17, 2020
$
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Kim P
April 16, 2020
Edmonton to Edmonton
$707.56
The movers were very professional, hard working and friendly. They took great care during the move and their communication was excellent.
karen E
April 15, 2020
Burnaby to New West
$740.52
Very professional and knowledgeable. Used carpet to move all my antiques and wrapped recliner stuff! Good job! Were early and hard working!
Vidya M
April 12, 2020
$645.75
Above average rating
Amy Q
April 09, 2020
Surrey to Surrey
$774.9
They did a great job, worked very hard without even taking a break.
Reanne O
March 28, 2020
ft saskatchuen
$921.74
Below average rating
Rhett F
March 07, 2020
Vancouver
$1025.06
Above average rating
Lisa C
February 28, 2020
$
Great service from start to finish.
Randy S
February 27, 2020
Edmonton
$1496.25
Below average rating
Bassem K
February 26, 2020
$910.66
Below average rating
Twila D
February 14, 2020
$438.46
Above average rating
Alex R
December 15, 2019
$786.45
Excellent
Gaurav G
November 27, 2019
$0.0
Above average rating
Denise F
November 11, 2019
$621.1
Above average rating
Karla M
November 01, 2019
Vancouver to Vancouver
$396.0
Below average rating
Wieslawa L
September 20, 2019
Tsawassen to Tsawassen
$634.2
Below average rating
Eugene E
September 10, 2019
Surrey to Coquitlam
$448.96
Great service. Professional. On time. Careful.
Heather D
August 27, 2019
Langley to Langley
$946.02
Above average rating
Deedee W
August 16, 2019
Kelowna to Calgary
$450.0
Right from the start to finish - was a awesome! Great service, the guys were professional and very helpful! Will definitely use the services again. And most definitely would recommend.
Sara Y
July 31, 2019
Surrey to Burnaby
$400.0
Below average rating
Kyla B
July 30, 2019
Burnaby to Langley
$1299.9
Above average rating
Stepan-test
July 25, 2019
$
Above average rating
Donna K
July 24, 2019
North Vancouv to Surrey
$1025.85
Above average rating
Krista S
June 26, 2019
Vancouver to Vancouver
$301.88
Above average rating
Lynnda E
June 26, 2019
Edmonton to Edmonton
$938.18
Below average rating